General Data Protection Regulation

General Data Protection Regulation





Privacy Policy


At ERGON IRIS we give great importance to the protection of your private life and the confidentiality of the information you provide to us, whether through the internet or through the professional services we offer you, or through communication or collaboration with us.

We comply with the applicable legislation for Personal Data Protection, collaborate with Data Protection Authorities and act fairly, legally and transparently, in accordance with the principles governing the protection of this data.

How we collect and use your data


Protection

Our Privacy Policy applies to Personal Data you provide to ERGON IRIS and which it stores and processes either in accordance with legal requirements or with your consent.

Collection - Processing

The collection and processing of personal data by ERGON IRIS is carried out fairly and legally, for specific, clear and lawful purposes, with the aim of ensuring the protection against violations.

Compliance

The processing of your personal data is carried out exclusively by ERGON IRIS in compliance with the European General Data Protection Regulation or any future amendments or replacements thereof in order to ensure that your Personal Data is subject to a level of data protection that applies within the EU.
You retain the right to file a complaint with the data protection authorities if you believe, proven facts, that ERGON IRIS does not properly process and use your personal data in accordance with the conditions set out in this document or the current data protection legislation of the EU.

Duration

The duration of storage of your personal data is proportional to the purposes for which it was collected either by law or by your consent. Therefore, ERGON IRIS stores, processes and uses your personal data only for as long as necessary to achieve specific purposes and until their withdrawal. Where required by law, ERGON IRIS retains your personal data for such a time period as is necessary in order for it to assert or defend its rights against legal claims.

Type of Data

The data collected is predefined, accurate, up-to-date and has a specific duration (according to the purpose and where required). It does not collect sensitive personal data.

Internet - Children

ERGON IRIS does not use, transfer or disseminate personal data that it collects and processes to third parties or promotes in online communities.
Our website and online services are not intended for use by individuals under the age of 13. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately

Consent

Consent for personal data is voluntary. There are no harmful effects if you decide not to give your consent or your personal data. However, in certain circumstances ERGON IRIS probably will not be able to satisfy your requests or act without your consent i.e. in product or service sales, access to offers, training etc.

Information

You have the right to ask ERGON IRIS information regarding your personal data processing and use. In such case, please email us and specify your request and receiver in order to contact with you.

Non consent

In case you do not wish to consent at your personal data use from ERGON IRIS, you have the right to ask for their deletion. You can also withdraw your consent at any time. ERGON IRIS will immediately delete and stop using them. However in case of legal actions, we have the right to keep them only during such process, according to Law. Please note that in case of non consent, ERGON IRIS might not be able to offer you certain products or services.

Modify

In case of modification of some of your personal data you are kindly requested to contact us and sumbit your new data.


Data we collect according to relevant legislation


Product or service order

In case of product or service order, ERGON IRIS will use your personal data on the order (name, address, TIN number etc.) only for elaboration of the order. During this process additional data might be asked in relation to your satisfaction, product improvement, contact forms on our sites, emails or phone calls. Products and services include offers, brochures, marketing material, training or other, complaints, payment notifications etc. according to Law.

Legal protection

In case of Legal Protection of the company against damages, loss etc from legal entities, authorities etc, to protect its rights, interests, products, services and its clients, collaborators and personnel security.


Data we collect after your consent


New products-services, Upgrades, Offers

In case of informing you about new products, services, upgrades and improvements, ERGON IRIS can use names, addresss, phones etc. of your company in order to keep you informed for last news on above, special offers etc.

Interest or collaboration

In case of your interest regarding products, services or collaboration with ERGON IRIS through its internet site. Personal data collected will be used exclusively for use according to Law or collaboration purposes. Please note that ERGON IRIS might not be able to fulfil collaboration conditions in case you do not give your consent for personal data.

Marketing, Promotion

In case of research or questionnaire or phone call, content of which can be used by ERGON IRIS to improve products or services. In case of use of material for promotion scope, ERGON IRIS recognizes the copyright of its customers.